Privacy Notice

Thinking Tools Inc. values your privacy and is committed to protecting the personal data you entrust to us. This Privacy Notice explains how we collect, use, store, and safeguard your personal information in compliance with the Data Privacy Act of 2012 (RA 10173) and applicable regulations of the National Privacy Commission (NPC).

1. Information We Collect

We may collect the following personal data when you interact with us, whether as a customer, employee, job applicant, supplier, or website visitor:

  • Full name, contact details (e.g., email address, phone number, mailing address)
  • Company or school affiliation (if applicable)
  • Payment details for transactions and billing
  • Employment records (for employees and job applicants)
  • Technical information such as IP addresses, browser type, and cookies when you visit our website

2. How We Use Your Data

Your personal data is processed for legitimate business purposes, including but not limited to:

  • Fulfilling your product orders and service requests
  • Responding to inquiries and providing customer support
  • Processing payments, refunds, or claims
  • Managing employee records, recruitment, and HR compliance
  • Sending updates, promotions, and relevant communications (with your consent)
  • Improving our website and customer experience

3. Sharing of Information

We do not sell, trade, or rent your personal data. However, we may share data with:

  • Service providers (e.g., delivery, IT support, payment processors) who assist us in operations
  • Government agencies when required by law or legal process
  • Business partners when you have provided consent or when necessary to fulfill a service

All third-party service providers are required to maintain the confidentiality and security of your personal data.

4. Data Storage and Security

  • We store your data securely through appropriate physical, organizational, and technical measures.
  • Access to personal data is restricted to authorized personnel only.
  • We retain personal data only as long as necessary for the purposes stated in this Notice, unless a longer period is required by law.

5. Your Rights as a Data Subject

Under the Data Privacy Act, you have the following rights:

  • Right to be informed – know how your data is being collected and processed.
  • Right to access – request a copy of your personal data.
  • Right to rectify – correct inaccurate or outdated information.
  • Right to erase or block – request deletion of data when no longer necessary.
  • Right to object – opt-out of direct marketing and data sharing.
  • Right to file a complaint – with the National Privacy Commission for any violation of your data privacy rights.

6. Use of Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings, but some features of the site may not function properly.

7. Contact Us

For any questions, concerns, or requests regarding your personal data, you may contact:

Data Protection Officer
Thinking Tools Inc.
TTI Bldg., Junquera Ext. cor. R.R. Landon St.
Email: dpo@tti.com.ph
Phone: +63 32 2542227

8. Updates to this Notice

We may update this Privacy Notice from time to time to comply with legal requirements and business changes. Updates will be posted on this website, and significant changes will be communicated when necessary.